Some days feel like a blur, but today was one of those cautiously good ones where I can actually see myself learning the ropes bit by bit. Today went by quickly and was, I’d say, cautiously good. I should have had to answer the phones, not the computer, which would greatly help me to ease into what is a common task on this job. I’m not sure how to switch calls over to AD professionally — do I just ask to put them on hold or transfer them? 🤷🏼♀️ That’s something I’ll figure out with a little more practice, I assume.
I spent more time processing referrals today, and it actually felt smoother than before. AD told me I did well — though she reminded me of the order to do them in. That means under Data→Letter then Edit→ Insert Stamp, then Tag one of the three women at the front desk who handle different body areas before I fax it out. A bit of a system, but I’m starting to get the hang of it, praise God!!
In the afternoon, I moved on to verifying or checking dictations (I think that’s what it’s called?). It’s basically trying to read all the abbreviations in each note block, spotting the “referral” usually near the top, and then confirming the “consent” — making sure the family doctor matches the referring doctor and that the procedure lines up. I had a little facepalm moment when I realized I’d forgotten that “pt” means “patient.” Can’t believe it took me this long to recall! Clearly, I need to dedicate some extra time to brushing up not just on medical terminology but also the shorthand and abbreviations.
At first, I felt confident about what she wanted me to find in the dictations, but halfway through the afternoon, I started second-guessing myself. It didn’t feel right that so many wouldn’t be completed… but honestly, with everything AD has to juggle, I’m surprised she gets anything done at all!
On another note, I did some quick math, and it looks like I’ll need about one more week and a day — maybe with an extra hour here or there — to hit my required 125 hours. Slowly but surely, I’m getting there.
Every day, I walk away with something new tucked under my belt — even if it’s just remembering that “pt” means patient. Progress is progress, and I’ll take it! 😁
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